Privacy Policy

Terms and conditions

Introduction

 

SC REFLEXOVITAL – MAGAZIN SRL

CUI: 42999530
Reg.Com.: J32/1147/2020
Sediu Social: Aleea Valea Frumoasei, nr. 4, Sibiu

Call us

+4 0726 323 236

Contact
The products offered are online courses in digital video format and can be viewed as many times as desired, after their purchase. The purchased services are not returnable. The shop.reflexovital.com website does not store customers’ bank details.

How are the products delivered?

After the courses are paid, they will be available for viewing, in digital video format, on the website, in the My Account section. They can be viewed whenever desired.

Product return

Purchased courses are not refundable.

It is very important for us to provide accurate information to users of this website about our privacy policy of your personal data, so in the following, we provide you with accurate information about what data we collect from you. to you, how we use them, for what purpose we use them and what your rights are in this context.
First of all we need to define, and it is important to understand, the expression: “Personal Data“. It generically represents any kind of information about a natural person, whose particularities can lead, directly or indirectly, to its identification. We will list, by way of example, but not limited to: first and last name, geographic address, any identification number, political orientation, sexual orientation, email address, any location information and any other online identifier such as device used to access the Internet, IP address or information obtained through cookies.Regarding your agreement, in the context of the collection and use of personal data, we have taken all technical measures so that you can give us this agreement in full knowledge of the facts, from the first to the last interaction with this site.Our commercial purpose, in relation to our object of activity, is one of web development and promotion, and the new rules for the protection of personal data (GDPR), which are taxable to us, are part of this context.
Therefore, we are committed to:
  • to protect the confidentiality of your data, which is a high priority for the management of our company;
  • to use this data for the sole purpose of providing you with a personalized experience both on our website and on the online platforms on which we promote our products and services (Facebook and Google, etc.).

Your personal data will only be used if we have your consent, in several ways, depending on their nature and specificity. Below we have detailed all the types of data we collect and how we use them later:

Email Address

If you have provided us with your email address, it will be used by us to send you emails informing you about our products and services, contracts for signing, invoices related to purchases, but also to the articles and resources related to our activity, which we publish periodically on this site.

Name and surname

If you have provided us with your first and last name, we will use this information to personalize the emails you receive from us.

The platform we use is for the presentation of our web services, and allows us to personalize, based on the data provided, your experience in our relationship with us, both in the online environment and in direct relationship. In the latter context, where, and if necessary, we use your data to enter into contracts, express or implied, between our company and you.

Professional function

If it was necessary to provide your professional function, this data will be used to personalize the emails or contracts you receive from us, and in general, to personalize your experience with us.

 

Phone number

If you have provided us with your telephone number, this data will be used to contact you directly, if you purchase one or more of our services, for the purpose of informing about, confirming data or any other situations. which would require your quick contact.

Company data (billing data)

If you have provided us with the details of the company where you are an associate, employee, holder or administrator, such as C.N.P. (at P.F.A./I.I.), C.U.I., Trade Register Registration Number, Company Headquarters Address, Bank Account, Bank Name, Name and Function of Legal Representative, we will use this data to conclude contracts previously agreed with you.

Browser / IP / device data

If you have agreed to collect them, we will collect details about your browser, IP address, device, such as hardware model, operating system version, unique device identifiers, and mobile network information, including phone number. We use this data to determine how you use our site, the purpose of which is to make the necessary changes to make it easier for you to find the information you are looking for.

Unique device identifiers (sometimes referred to as unique universal IDs or UUIDs) are a string integrated by the manufacturer into a device. It can be used to accurately identify the device (for example, the IMEI number of a mobile phone). The various device identifiers differ in several ways: validity, whether or not they can be reset by users, and how they can be accessed. A particular device may have several different unique identifiers. Unique device identifiers can be used for a variety of purposes, including security and fraud detection, to synchronize services, such as messages received from a user’s email address, to retain user preferences, and to run ads. relevant.

We will also be able to use:

Cache for application data

An application data cache is a repository of data on a device. It can, for example, allow a web application to run without an internet connection, and it can improve application performance by allowing content to load faster.

Storing data from the web through the browser

Web browser data storage allows sites to store data in a browser on their device. When used in “local storage” mode, the function allows data to be saved between sessions (for example, so that data can be recovered even after the browser is closed and reopened). One technology that allows data to be stored on the web is HTML 5.

Cookies and similar technologies

The cookie policy is detailed in a separate section on this page.

Device

A device is a computer that can be used to access our website and services. For example, a device can be a computer, a tablet, a smartphone, or any other electronic device with the necessary capabilities of a browser and that connects to the Internet.

Google or Facebook account

You can access some of our services using or by creating a Google or Facebook Account. This information about your chosen account will be used to authenticate you to use our services and to protect your account against unauthorized access by others. You can change or close your account at any time using the settings on this page.

HTTP source header

HTTP header source condvs. information transmitted by a web browser to a landing web page, usually when you click a link to that web page. HTTP header source condvs. the URL of the last web page accessed by that browser.

Non-personally identifiable information

This is recorded information about users so that it no longer reflects and refers to an individually identifiable user.

Pixel label

A pixel tag is a type of technology placed on a website or in the content of an e-mail, in order to track activity on websites or when e-mails are opened or accessed and is often used in combination with cookies.

Delicate personal information

This is a special category of personal information, associated with confidential medical information, racial or ethnic origin, political or religious beliefs, or sexual orientation.

Server logs

As with most websites, our servers automatically record page requests made when a user accesses our websites. These “server logs” usually include your web request, IP address, browser type, browser language, request date and time, and one or more cookies that can accurately identify your browser. 

Summary

You are not obliged to provide us with any data, but it is strictly up to you, but it is important to understand that without them your relationship with us may be limited, and that certain parts of the website may not work properly, we may not cooperate, or we may not notify you of services in our portfolio that you may be interested in. In our turn, the enumeration of the above does not involve the mandatory collection of all this data, but it is possible to collect only a part of them, depending on your options in your relationship with us.

The data collected is used strictly in order to improve your relationship with us. We do not sell, transfer or make your data available to third parties in any way. We offer services that are based on the trust of customers and potential customers, and the security of personal data is essential in this process.

If we provide the data of the users of this site to various contractual partners, with whom we collaborate, we will ensure that we ask for your prior consent, and the contracts with them will contain confidentiality clauses.

There may be exceptional cases and only on the basis of official requests, in which we will provide data to users of this site to public institutions that apply the law in Romania.

The only data about the users of this site, to which third parties have access, are aggregated and anonymized “” on the basis of which users cannot be identified.

We may disclose personally identifiable information and allow your partners (such as publishers, advertisers or connected sites) to access it. For example, we may disclose information to indicate trends in the general use of our services.

If our company is involved in a merger, acquisition or sale of assets, we will continue to ensure the confidentiality of all personal information and notify affected users before personal information is transferred or to be covered by another Privacy Policy.

If we have your consent, we will send you, by email, marketing messages in order to inform you about elements of our activity that may interest you, events that we would organize, about the new articles published. on this site and about useful articles published on other sites on the Internet.

Unsubscribe from the newsletter

You can unsubscribe from the newsletter at any time using one of the methods below:

  • By clicking on the unsubscribe link from any newsletter already received from us;
  • By sending an email to us, requesting unsubscription.

We will ensure that you no longer receive our email marketing messages. The request will be resolved within a maximum of 48 hours from receipt.

Occasionally, we may conduct online advertising campaigns to inform you about the products and services we offer and / or about the articles published on this site.

For this purpose, we use the main social and advertising networks, Facebook and Google / DoubleClick, as well as several techniques for identifying users in campaigns based on demographic data (gender, age, geographic distribution, proximity), or interests. “” This information being made available to us by the networks mentioned above.

We expressly inform you that there are cases where you will see our ads on other sites. These are displayed based on the information we have about you (for example, when you visit or sign up for a particular course / event on our site, you will then be directed to Facebook or the Google Partner Network. , with advertising for that event or other ancillary products / services).

These are your rights in the context of our collection and processing of your data:

  • The right to be informed of how your data is collected and used;
  • The right to access the data we have about you;
  • The right to request the rectification of the data we have about you;
  • The right to request the deletion of the data we have about you;
  • The right to request that you stop sending marketing messages to you;
  • The right to request the sending of your personal data to you or to another operator;
  • The right to file a complaint, regarding the use of your data, to the competent bodies;
  • The right to withdraw your consent.

The above rights are not absolute, and there are exceptions to them, under well-defined conditions. For any questions, please contact us by sending an email or accessing this page.

This website uses cookies. For more information about cookies, please access the dedicated page, where you will find them grouped by category.

We are at your disposal with any kind of information related to our products and services, or about any additional information related to the way we collect and use your personal data. In this sense, please send us an email with the help of the contact information that you can find on the site.

The new regulations related to the protection of your data have been published on the official website since 2017. Therefore, our recommendation is to take the necessary measures, when you have reason to believe that the regulations are violated, on any site you access.